Cornershop Online


Age Restrictions

We will abide by the rules set out in any applicable legislation. If age restricted goods e.g. alcohol, tobacco, solvents etc are purchased, these will need to be signed for by a person of legal age.


You agree to fully indemnity, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these Terms by you, or any other liabilities arising out of your use of this website or any other person accessing the website using your personal information.

Orders acts as a marketplace to bring buyers and sellers together. All orders are subject to acceptance and availability. If the goods ordered are not available, you will be notified by e-mail or telephone by the seller. You will have the option to either exchange it for an alternative product or cancel your order. We have the right to reject your order at any time. You acknowledge that any automated response to your order does not amount to an acceptance of your offer to purchase goods or services advertised on our website by the relevant seller.

The conclusion of a contract between you and the seller will take place when they:

(i) debit your credit/debit card or PayPal account; or,

(ii) dispatch your order or commence the services purchased, whichever is the later.

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the website.


As mentioned above is a marketplace bringing buyers and sellers together. The delivery of goods is a contract between the relevant seller and yourself. We have put in place a code authorisation system, which will make each step of the transaction accountable. Upon completing check out you will receive a confirmation email, which contains your unique authorisation code. Once the driver arrives with your order they will unpack the bags in your presence ticking off each item as they go. You will have the option to return any items to the driver for a full refund. At the end of this process you can sign of your acceptance of the delivery by giving the driver your unique code. It is your responsibility to make sure that anyone accepting delivery has access to this code, as without it the driver is entitled to refuse delivery.

Delivery timescales are sameday for Click and Collect and sameday delivery options within a 2 hour timeslot.

Cancellations, Refunds & Exchanges

You have the right to cancel your order at any time; we would however appreciate if you could let us know in a reasonable time so as to avoid unnecessary costs to the retailer. As mentioned in the delivery section, upon completion of your order you will receive a unique authorisation code. Once the delivery has been unpacked, the delivery driver will ask you to confirm that you are satisfied with your items. At this point if you wish to receive a refund or an exchange of any of these items the driver will take a note and provide you with a copy. Once you are satisfied, please provide your unique authorisation code. You will receive a full refund for all items you wish to send back; this will be refunded to the method of payment. If you wish to exchange or refund an item after the driver has left, please return the relevant items directly to the retailer’s place of business with the accompanying paperwork. For perishable items e.g. fruit and vegetables you will need to return them directly to the driver.

Price & Payment

All prices shown are inclusive of VAT, where applicable, at the current rates and are correct at the time of publishing. We do reserve the right, however, to change prices at any time without notice to you. Payments can be made using most credit/debit cards or PayPal. In the unlikely event that the price offered to you at the checkout page is incorrect, and we discover this before acceptance of your order, we are not required to sell the goods to you at the price shown. We always try to ensure that the prices of goods shown on our Website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price, changing it to alternative item/s or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

Eligibility to purchase

To be eligible to purchase goods on this Website, and lawfully enter into and form contracts on this Website, under English law you must:

1. If an individual, be 18 years of age or over; and

2. Register your real name, address, phone number, e-mail address and any other details requested.

By offering to purchase goods and services you represent to us that you are 18 years of age or over and authorise us to transmit information (including updated information) to obtain information from third parties. This may include but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

Intellectual Property

The content of the website is protected by copyright, trademarks, database and other intellectual property rights and you acknowledge that the material and content supplied as part of the Website shall remain with us or our licensors. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy, distribute or use for commercial purposes any of the materials or content on the Website.

Limitation of Liability

Notwithstanding any other provision in the terms, nothing in these terms:

• Affects or limits your rights as a consumer under English law; or

• Will exclude or limit our liability for death or personal injury resulting from our negligence.

The website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the website and any information provided to us by you. You must bear the risk associated with the use of the Internet. Whilst we will try to ensure that website material is correct, reputable and of high quality, we cannot accept responsibility if this is not the case.

We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the website. If we are informed of any inaccuracies in the material on the website then we will attempt to correct this as soon as we reasonably can. In particular, we disclaim all liabilities in connection with the following:

• Incompatibility of the website with any of your equipment, software or telecommunications links.

• Technical problems including errors or website interruptions.

• Unsuitability, unreliability or inaccuracy of the website.

• Inadequacy of the website to meet your requirements.

To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the website.


If any parts of these terms are deemed unlawful, void or for any reason unenforceable, then that part shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions of these terms.


No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Entire Agreement

These terms form the entire basis of any agreement reached between you and us.

Law and Jurisdiction

These terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

Matters Beyond Our Control

Cornershop Online Ltd shall not be held liable for any breach of the Terms caused by circumstances out of our control including, but not limited to, Acts of God, explosions, fire, lightning, severe weather, war, disorder, flood, industrial disputes (whether or not involving our employees), acts or omissions of Internet Service Providers (ISP) or acts of local Government, central Government or other competent authorities.